Background Investigation Support Services
LDRM provides administrative processing, validation, review, and call center support for personnel security/suitability background investigations and pre-employment screening functions. LDRM enables our customers to focus on their core mission mandates by relieving them of the administrative burdens tied to background investigations. Services include:
- Process new employee background investigations for security clearances, federal employment, and Common Access Card (CAC) issuance
- Review required forms and submissions for completeness and accuracy
- Capture, process, and review fingerprints and other biometric data
- Maintain accountability of all personnel security files during handling & processing
- Ensure accuracy of entries made to personnel security files during handling & processing
- Establish comprehensive reports on case history, including database maintenance and administrative services
- Assist with personnel security orientation briefings
Records Management and Document Processing
LDRM provides Federal agencies and organizations superior high volume document and workflow management solutions that automate and optimize business processes, streamline operations, better protect critical information, reduce costs and accelerate delivery in today’s increasingly digitized mission environment. Services include:
- Document review and processing
- Document conversion and imaging
- Coding/indexing
- Quality control and review
- Document Tracking
- Records Management
- High-volume printing
- Document receipt & mailing
- Secure handling of sensitive records
- Incoming/Outgoing mail processing
Driven by industry best practices, LDRM can transform inefficient manual and paper-based processes into automated workflows for greater efficiency, enhanced security and lower costs.
Administrative Support Services
High-profile or mundane, ongoing or irregular – all federal and military missions have an administrative component. Much like a business, procedures must be followed, support services must be rendered, and records must be kept. LDRM provides the full spectrum of administrative and program services, from clerical and secretarial support to FOIA and purchasing support. Services include:
- Process review and assessment; align processes to business roles and desired mission outcomes
- Design develop and implement electronic documents workflow systems
- Process automation and optimization
- Workflow performance monitoring
- Real-time reporting, trend analysis and status updates